We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service to complete the Laos LDIF application.

1. Information We Collect

We may collect the following types of personal data when you use our services:

• Full name, gender, and date of birth

• Passport details (number, issuing country, expiration date)

• Visa details

• Nationality and country of birth

• Contact details (email address, phone number)

• Travel details (flight/ship information, arrival and departure dates, accommodation details in Laos)

• Payment information (processed securely through Stripe)

• Residence information (address, city, state, country, ZIP code)

We collect only the information necessary to provide the service.

2. How We Use Your Information

We use your information exclusively for the following purposes:

• To process and assist with your LDIF Laos application

• To communicate with you about your application status

• To provide customer support

• To comply with legal obligations (e.g., accounting and fraud prevention)

• To improve our service and user experience

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties.

We may share your information only with:

• The official LDIF Laos platform for processing your application

• Payment providers (e.g., Stripe) to process your payment

• Authorities if required by law (e.g., in cases of fraud or security concerns)

4. Data Storage and Retention

• Your personal data is stored securely on encrypted servers.

• We retain your information only as long as necessary to complete your application and comply with applicable laws.

• Payment details are not stored on our servers; they are processed securely by Stripe.

5. Cookies and Tracking

Our website may use cookies to:

• Improve functionality and performance

• Analyze traffic and usage patterns

You can disable cookies in your browser settings; however, some features of our website may not function properly without them.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
However, no online service can guarantee 100% security, and you use our service at your own risk.

7. Your Rights (Under GDPR)

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data when legally possible

• Object to certain data processing or withdraw your consent

• Request a copy of your personal data in a portable format

To exercise these rights, please contact us at:
Email:evisalaosonline@gmail.com

8. Third-Party Links

Our website may contain links to third-party websites (e.g., the official LDIF Laos site).
We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. International Data Transfers

As our business operates from Spain and the LDIF Laos platform is based abroad, your data may be transferred and processed outside the European Economic Area (EEA).
We take steps to ensure adequate protection in compliance with the GDPR.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.
We will post the updated version on our website with a revised “Last Updated” date.

11. Contact Us

For any questions or concerns about this Privacy Policy or our data handling practices, please contact:

Email: evisalaosonline@gmail.com